ServiceNow at the edge
Organizations managing infrastructure in remote locations (e.g., power plants, telecom towers) need real-time IT and operational service management. ServiceNow at the edge enables automated workflows, runs as an on site, air gapped stack with scheduled sync to HQ, preserving ticket integrity in DDIL and ticket resolution even when cloud connectivity is limited.
Government agencies and defense organizations operating in air-gapped or highly secure environments require localized ITSM solutions. ServiceNow at the edge ensures compliance and operational efficiency without relying on external networks.
In the event of a cyberattack or network outage, organizations need to continue IT operations without relying on the cloud. ServiceNow at the edge provides localized incident management and workflow automation to maintain business continuity.
Cities managing critical infrastructure (traffic systems, utilities, emergency services) need real-time incident reporting and automated workflows. ServiceNow at the edge enables rapid service coordination while reducing cloud dependency.
